Shipping policy
Shipping Policy
At MYLIE, we're committed to delivering your favorite skincare products quickly and reliably, no matter where you are in the world.
Please review our shipping policy below to understand how we handle shipping, delivery, and order processing.
Delivery Times
- United States: Estimated delivery within 5–8 business days.
- International: Estimated delivery within 5–8 business days for most destinations.
Please note that delivery estimates begin once the order has been shipped, not from the date of purchase. Actual delivery times may vary depending on your location and local postal services.
Shipping Options and Costs
A flat shipping fee of $9.90 applies to all orders.
Order Processing
All orders are processed by our system immediately upon placement and are sent directly to our warehouse for preparation. Because our processing begins immediately, orders cannot be cancelled, modified, or intercepted once placed. This includes cancellations, changes to shipping addresses, product selections, or order quantities.
Orders are processed and prepared for shipment 7 days a week, including holidays.
Damaged Items
If your order arrives damaged, please contact our Customer Support team at support@myliebeauty.co within 10 days of delivery. Include photos of the damaged product and packaging so we can resolve the issue as quickly as possible.
Order Tracking
You will receive tracking information via email once your order has been shipped. You can track your order directly on the USPS website using the tracking number provided.
Lost or Stolen Packages
If your package appears to be lost or stolen, please contact our Customer Support team and we will work with you to find a solution.
Shipping Restrictions
We do not have any product-specific shipping restrictions at this time.
Contact Us
If you have any questions or concerns regarding your shipment, please contact us:
- Email: support@myliebeauty.co
- Contact Form: https://myliebeauty.co/pages/contact
We strive to provide you with the best possible shipping experience and are here to help with any issues that may arise.
Thank you for shopping with MYLIE.